Protecting this threat vector requires employee-based cybersecurity awareness training combined with several of the features that the SonicWall Cloud App Security platform offers.Ī multi-engine network sandboxing service that includes attachment sandboxing, advanced URL and anti-virus protection, and business email compromise protection is just one of the effective features included.
#Cloudapp reviews software
Phishing may account for 90 percent or more of all data breaches, and email is becoming the most frequently used Software as a Service application in virtually every environment. And those that have already gone to the cloud will additionally benefit from easy setup, management and optimization capabilities. Businesses migrating to the cloud benefit from API-based security that requires minimal deployment overhead for a seamless user experience. SonicWall strives to level the playing field with the Cloud App Security platform, recognizing the pain points small businesses face by creating a cloud-based solution that addresses IT overhead.
And today, these businesses are as much in the crosshairs of cyberattackers as their enterprise counterparts. We get a lot of customer tickets from our website and if I paste a link into a chat it doesn't show a preview.Small businesses often have constrained resources, especially in their IT departments. Would love to see a Giphy integration so I can search for my stuff and maybe search for something that makes me or a team member laugh that I could share. Visual search had been really great so far too. Usually I have to copy a short CloudApp link to a ticket or upload the gif directly but I'd love to see it made a bit easier. Since we use Zendesk, I find myself wishing that CloudApp had a Zendesk integration.
We do our best!! But with CloudApp I can send a short video that I personally made in 10-15 seconds answering a question visually, rather than writing out a couple paragraphs of text. We get a ton of questions from our customers but they don't always quite understand our documentation. At first I was just using it to take a few screenshots here and there, but what ended up being hugely helpful in my day to day support workflow was being able to answer our customers questions with a quick custom video. Started out where a few of my team members in the customer support team were using it, so I jumped in to give it a try too. Using CloudApp has become second nature to us now! And while most of it happens thanks to auto-expanded images in Slack or Github, there are crucial times we take advantage of CloudApp's notes features to illustrate a point, or its search feature to dig up an earlier example. Animated gifs ftw again! Saves on writing and explanation, making issues easily identifiable and reproducible by an engineer ready to fix it. This lets more people note the change and, for small changes, can allow designers and product managers to give thumbs up without more than a glance.Īnd last, our bug reports benefit tremendously from screen recordings. Github pull requests that make user-facing changes often include screen recordings that show before v. This massively speeds up our feedback loops and removes a lot of verbal and written explanation. Over chat the screen recordings do an amazing job of demoing bits and pieces of UI or app behavior that are works-in-progress. New hires see us all using it constantly in chat, on Github pull requests, in bug 'repro' steps, over email, and in presentations, so they gravitate toward it and pick it up quick. All 28 people on my team use CloudApp! Screenshots & grabs are a 2nd language now.ĬloudApp is one of only three apps everyone on my team uses (along with Slack and Gmail).
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